These Terms of Service (“Terms”) govern your use of Yoce, a family star reward application (“the Service”). By creating an account or using Yoce, you agree to these Terms. Please read them carefully.
1. About Yoce
Yoce is a family reward app that allows parents and guardians to motivate children using a star-based system. Features include star requests, rewards, trophies, badges, and a family display widget.
2. Eligibility
You must be at least 18 years old to create a parent or family member account on Yoce. Children's profiles within the app are created and managed by a parent or guardian — children do not register independently.
3. Your Account
You are responsible for maintaining the security of your account and password. Yoce cannot and will not be liable for any loss or damage arising from your failure to keep your account secure. You must notify us immediately of any unauthorised access to your account.
You may invite family members and other adults to join your family account. You are responsible for ensuring all invited members comply with these Terms.
4. Free Trial and Subscription
New accounts receive a 1-month free trial with full access to all features. No credit card is required to start your trial.
After the trial, continued access requires a paid subscription:
- Monthly plan: $2.00 per month
- Annual plan: $12.00 per year ($1.00 per month)
Subscriptions are billed in advance and renew automatically unless cancelled. Payments are processed securely by Stripe. You can cancel or manage your subscription at any time from the Settings page — cancellation takes effect at the end of the current billing period.
A subscription covers all members of your family account. If you belong to multiple families, each family requires its own subscription.
We do not offer refunds for partial billing periods, except where required by applicable law.
5. Acceptable Use
You agree not to:
- Use Yoce for any unlawful purpose
- Attempt to gain unauthorised access to any other family's data
- Reverse engineer, copy, or resell any part of the Service
- Use the Service in a way that harms children or violates child welfare laws
- Upload harmful, abusive, or inappropriate content
6. Children's Accounts
By creating a children's profile on Yoce, you confirm that you are the parent or legal guardian of that child and consent to the collection and use of limited data (nickname, avatar, and activity within the app) as described in our Privacy Policy.
You are responsible for supervising your child's use of any shared device used to access Yoce's child-facing features.
7. Intellectual Property
Yoce and all its content, features, and functionality are owned by us and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.
Content you create within the app (family names, reward titles, custom tasks) remains yours. You grant us a limited licence to store and display it solely to operate the Service for you.
8. Service Availability
We aim to keep Yoce available at all times but cannot guarantee uninterrupted access. We may occasionally perform maintenance, updates, or experience downtime beyond our control. We will endeavour to provide advance notice of planned maintenance where possible.
9. Limitation of Liability
Yoce is provided “as is” without warranties of any kind. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Our total liability to you for any claim arising from these Terms shall not exceed the amount you paid us in the 3 months preceding the claim.
10. Termination
You may delete your account at any time by contacting us at support@yoce.com. We may suspend or terminate accounts that violate these Terms.
Upon termination, your data will be retained for 30 days before permanent deletion, unless you request immediate deletion.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or via a notice in the app. Continued use of Yoce after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these Terms, please contact us at support@yoce.com.