Yoce (“we”, “us”, or “our”) is a family reward app designed to help parents motivate children through a star-based system. We take your family's privacy seriously, especially when it comes to children's data. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
Parent and adult accounts
- Email address and password (via Supabase Auth)
- Display name
- Subscription and billing information (processed by Stripe — we do not store card details)
- Family name and settings you configure
Children's accounts
- First name or nickname (display name) — chosen by the parent
- A selected avatar emoji — no photos are collected
- Star count, activity history, and reward records
- A PIN or username used to log in on a shared device
Children's accounts are created and managed entirely by parents or authorised adults. Children do not register directly, provide an email address, or contact us.
2. How We Use Your Information
- To provide and operate the Yoce service
- To process subscription payments via Stripe
- To send account-related emails (invites, password resets)
- To display family activity within your private family account
- To improve the app based on usage patterns (aggregated, non-identifiable data only)
We do not use your data for advertising. We do not sell your data to third parties.
3. Children's Privacy
Yoce is designed for use by parents and families. Children's profiles are created by parents and contain only a nickname and avatar. We do not knowingly collect personal information directly from children under 13.
All children's data is stored within the family account controlled by the parent. Parents can view, edit, and delete all children's data at any time from within the app.
If you believe a child has provided personal information without parental consent, please contact us at support@yoce.com and we will promptly remove it.
4. Data Storage and Security
Your data is stored securely using Supabase, hosted on AWS infrastructure with encryption at rest and in transit. Access to your family's data is protected by row-level security — only members of your family can access your family's records.
We use industry-standard security practices, but no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
5. Data Sharing
We share data only with the following trusted services to operate Yoce:
- Supabase — database and authentication
- Stripe — payment processing (see Stripe's Privacy Policy)
- Resend — transactional email (invite links, notifications)
- Vercel — application hosting
We do not sell, rent, or trade your personal information to any third party.
6. Data Retention
We retain your account data for as long as your account is active. If you cancel your subscription and wish to delete your account, contact us at support@yoce.com and we will permanently delete all data associated with your family within 30 days.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and all associated data
- Export your data (contact us to request this)
To exercise any of these rights, email support@yoce.com.
8. Cookies
Yoce uses essential session cookies to keep you logged in. We do not use advertising cookies or third-party tracking cookies.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or via a notice in the app. Continued use of Yoce after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@yoce.com.